Privacy Policy

Who we are

brep.ai (“brep”, “we”, “us”) designs, deploys, and operates AI agents for small and medium businesses. This policy explains what information we collect when you visit brep.ai, book a call, or become a customer, and what we do with it.

Our website is built on Lovable Cloud, which provides hosting, database, and authentication infrastructure. Lovable's platform features help us run the site, but the way we handle customer and visitor data is our own practice and responsibility.

What we collect

How we use it

• To respond to enquiries and schedule calls.
• To deliver, monitor, and improve the AI agents and services we provide.
• To send service updates and, only with your consent, occasional product news.
• To meet legal, accounting, and security obligations.

We do not sell personal data. We do not use your data to train third-party AI models without your agreement.

Legal basis for processing

For visitors in the United Kingdom and European Economic Area, we process personal data on one of the following grounds: your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate interest in running and improving the business. You can object to legitimate-interest processing at any time by emailing info@brep.ai.

Who we share it with

We share data only with vetted processors that help us run the business. Examples include email and calendaring providers, analytics services, hosting infrastructure, and the AI platforms that power your agents. Each processor is contractually bound to use data only for the service they provide.

We may disclose data if required by law, court order, or to protect our rights and safety. We do not share data with unrelated third parties for marketing.

Cookies and analytics

We use a small number of cookies and similar technologies to keep the site secure, remember your preferences, and understand how visitors use brep.ai. Our analytics are configured to be privacy-respecting and do not attempt to identify you across other sites.

You can manage or disable cookies through your browser settings. Some features may not work correctly if cookies are blocked.

How long we keep it

We keep data only as long as needed for the purpose it was collected. Enquiry data is typically kept for 24 months after the last contact, then deleted or anonymised. Customer data is retained for the life of the engagement plus any period required by law or accounting rules.

Security

We apply industry-standard security measures to protect the data we hold, including access controls, encryption in transit, and regular reviews of our integrations. No system is completely secure, and we encourage customers to share sensitive information through approved channels only.

Your rights

Depending on where you are located, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. You may also withdraw consent at any time.

To exercise any of these rights, email info@brep.ai. We will respond within 30 days, or sooner where required by law.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of the page reflects the current version. Material changes will be communicated to active customers.