Insights
How SMEs actually get value from AI
Field notes from diagnosis, training and deployment work with businesses of 10 to 250 people across the UK and US. No hype, no model of the week. Just what works, what it costs and what breaks.
AI voice agents for SMEs: what they handle well, and what they do not
Where AI voice agents pay off for SMEs: the calls they handle well, realistic per-minute costs, and the guardrails to set before going live.
Read the guide →AI adoption strategy: a 90 day plan for a 10 to 250 person business
A week-by-week AI adoption plan for SMEs: diagnose, train, ship one workflow and set up governance inside a single quarter.
Read →30 AI use cases for small and medium businesses, ranked by payback
AI use cases that work in businesses of 10 to 250 people, ranked by payback, with effort and the failure mode to watch for each.
Read →AI consultancy in the UK: what SMEs should expect to pay and get
What UK SMEs pay for AI consultancy, how the market tiers work, UK GDPR and data residency points, and how to scope a first engagement.
Read →AI training for employees: a role-by-role programme that actually sticks
Why generic AI training fails, how to run leadership, manager and frontline tracks, and how to measure whether capability actually moved.
Read →How to choose an AI automation agency, and how to spot a bad one
How SMEs should choose an AI automation agency: supplier types, pricing models, the questions that expose weak firms, and contract terms.
Read →AI readiness assessment: the framework we run inside SMEs
What an AI readiness assessment covers, the six dimensions we score, and what a 10 to 250 person business should get out of one.
Read →Want this applied to your business?
Start with an AI Operating Review. Two to three weeks, a ranked and costed list of use cases, and an honest view of what to skip.